Unit 202 - Developing
yourself and working with other people on engineering activities
You will be expected to develop engineering skills and work effectively
on engineering activities in a spirit of co-operation with others involved.
Develop and maintain effective working relationships with your supervisors,
workgroup colleagues and others. You are to be responsible for planning,
working towards and monitoring objectives.
This unit has the following elements
Element 1 - Develop your own competence
Identify the skills you need
How will you discover the required skills, knowledge?
Where is the information?
Determine how you will learn them
Who is there to help you?
What should you do?
Give information on progress and/or problems
Who is there to help you?
Use feedback and advice to improve
Who should give feedback?
In what form will feedback be given?
Element 2 - Work effectively with others
Turn up suitably prepared
How should you be prepared?
Follow instructions and guidance
How could you get this information?
Seek clarification and/or authorization
When could you need authorization?
What are your lines of communication?
What methods of communication could you use?
Inform others if your work affects them
When might your work affect others?
Who would need to be informed?
Element 3 - Establish and maintain working relationships
Respond
when asked for information or help
When could you be asked for information?
Who might ask you for help?
Be polite when asking for information, advice or help
When could particular methods of communication be most appropriate?
Show respect for others views, rights and property
How are you affected by the Equal Opportunities Act?
How are you affected by the Race Relations Act?
How are you affected by the Data Protection Act?
Deal with disagreements assertively
How can you ensure effective communication?
How can you avoid conflict?
How can you resolve conflict?
Deal positively with visitors
How can you project a positive image of yourself?
How can you project a positive image of your organization?