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Unit 202 - Developing yourself and working with other people on engineering activities


You will be expected to develop engineering skills and work effectively on engineering activities in a spirit of co-operation with others involved. Develop and maintain effective working relationships with your supervisors, workgroup colleagues and others. You are to be responsible for planning, working towards and monitoring objectives.

This unit has the following elements

Element 1 - Develop your own competence

Identify the skills you need

How will you discover the required skills, knowledge?
Where is the information?

Determine how you will learn them

Who is there to help you?
What should you do?

Give information on progress and/or problems

Who is there to help you?Unit 202

Use feedback and advice to improve

Who should give feedback?
In what form will feedback be given?

Element 2 - Work effectively with others

Turn up suitably prepared

How should you be prepared?

Follow instructions and guidance

How could you get this information?

Seek clarification and/or authorization

When could you need authorization?
What are your lines of communication?
What methods of communication could you use?

Inform others if your work affects them

When might your work affect others?
Who would need to be informed?


Element 3 - Establish and maintain working relationships

Unit 202Respond when asked for information or help

When could you be asked for information?
Who might ask you for help?


Be polite when asking for information, advice or help

When could particular methods of communication be most appropriate?

Show respect for others’ views, rights and property

How are you affected by the Equal Opportunities Act?
How are you affected by the Race Relations Act?
How are you affected by the Data Protection Act?

Deal with disagreements assertively

How can you ensure effective communication?
How can you avoid conflict?
How can you resolve conflict?

Deal positively with visitors

How can you project a positive image of yourself?
How can you project a positive image of your organization?

 

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